Frequently asked questions
Return Policy
All items are final sale - no returns, refunds or exchanges
Are all of your products authentic?
Yes! All items are processed through a legit-checking system when purchased to guarantee authenticity!
Where are you located?
208 Sunview Street (Entrance on University Avenue)
Waterloo, ON N2L 3V6
Online orders
For all online orders, please expect a processing time of 1-2 business days before an item is shipped out.
It depends on where you are located, but we estimate an arrival time of 6-10 business days for most orders.
All orders are processed and shipped from Waterloo, ON
Yes! - Simply select the 'Pick up' option at checkout to pick up your order in store!
General
Currently, the answer is no - however, if we are in the future looking to expand our team, we will update social media and our site to reflect so!
Generally no, we do not offer consignment - however, exceptions definitely apply & we recommend giving us a call if you would like to inquire about consignment!
Yes! We are always buying! If you have any items you believe we would be interested in purchasing, DM us on Instagram with photos and your price points!
Nope! We purchase both new and used products!
We do offer legit-checks!
When pricing our merchandise, we strive to provide fair & affordable prices. We research, and compare market value & competitors pricing, and aim to price below
Have a question that we did not answer?
Use the contact form below and we will get back to you!
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